Privacy Policy

Thru Cards - Privacy Policy

Last Updated: November 25, 2024

At Thru Cards, we are committed to safeguarding your privacy and ensuring the security of any data collected from our customers and their clients. This Privacy Policy explains how we collect, use, share, and protect your information when you purchase our digital business cards or use our services. It also outlines our policies regarding any client data our customers may collect using our platform.

By using Thru Cards, you consent to the practices described in this policy.

1. Information We Collect
We collect information to provide, maintain, and improve our services. The data we collect may include:

A. Information You Provide to Us:

Personal Information: When you purchase a digital business card or sign up for our services, we may collect personal information such as your name, email address, phone number, company name, and payment details.
Account Information: When creating an account, we may collect additional information such as your user ID, password, and any preferences you set within your account.
Communication Information: If you contact us for support or with inquiries, we may collect information related to those communications, including your name, email address, and the content of your message.

B. Information Collected Automatically:

Usage Data: We may collect information about how you use our services, including IP addresses, device information, browser type, pages visited, and interaction data. This helps us improve the user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your usage patterns and to provide personalized features. You can manage your cookie preferences through your browser settings.

C. Client Data Collected by Our Customers:

If you use Thru Cards to collect information from your clients or contacts (e.g., via digital business card sharing or CRM features), you may collect data such as names, email addresses, phone numbers, and other relevant details. This information is stored securely on our platform, and we do not access or use it except as outlined in this policy.

2. How We Use Your Information
We use the information we collect for the following purposes:

To Provide and Improve Services: We use data to deliver, maintain, and enhance our digital business card and CRM services.
To Process Transactions: We use payment information to process orders and manage billing.
To Communicate with You: We may use your contact information to send updates, respond to inquiries, and provide customer support.
To Personalize Your Experience: We use cookies and usage data to customize your experience and deliver relevant content.
To Ensure Security: We may use information to detect, prevent, and respond to security incidents or fraud.
For Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

With Service Providers: We may share data with trusted third-party service providers who help us operate our business, process payments, or provide customer support. These providers are contractually obligated to maintain the confidentiality and security of your information.
For Legal Purposes: We may disclose your information to comply with legal obligations, respond to subpoenas, or protect our rights, privacy, safety, or property.
With Your Consent: We may share your information with third parties if you provide explicit consent to do so.

4. Data Security
We implement a variety of security measures to ensure the protection of your data:

Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure protocols (e.g., SSL/TLS).
Access Controls: Access to your data is restricted to authorized personnel only.
Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Client Data Management

Responsibility: You are responsible for managing any data you collect from your clients using our services. We act as a data processor, and you are the data controller for any client data collected. It is your responsibility to comply with applicable privacy laws when using our platform.
Client Data Access: We do not access, use, or disclose your client data unless required to provide support, comply with legal requirements, or improve our services.
Data Deletion: You may delete client data at any time through your account settings. Once deleted, data is removed from our active systems within a reasonable timeframe.

6. Your Rights
You have certain rights regarding your personal information, subject to applicable laws:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may update or correct your information by accessing your account.
Deletion: You have the right to request the deletion of your data, subject to legal and contractual obligations.
Opt-Out: You can opt-out of marketing communications by following the instructions in the emails we send or contacting our support team.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our practices.

8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@thrucards.com
Business Hours: Monday - Friday, 9 AM - 5 PM (EST)

Thank you for trusting Thru Cards with your information. We value your privacy and are committed to maintaining your trust.

Thru Cards Team