Shipping Information

The following shipping policy applies to physical products:

• Processing Time: Physical orders are processed within 1-3 business days of payment confirmation.

• Shipping Time: Depending on your location, shipping typically takes 5-10 business days within the United States. International shipping may take 10-15 business days or longer.

• Shipping Cost: Any applicable shipping fees will be displayed at checkout. Promotional or complementary items may include free shipping based on the offer.

• Shipping Provider: We use reputable carriers such as USPS, FedEx, or UPS for shipping physical products. Tracking information will be provided once the item ships.

​​

Our Thru Cards Plans are delivered online through email and account creation:

• Delivery Time: Once your purchase is complete, your access will be available within 24 hours. A welcome email with information on how to access your account will be sent via the email address you provided during checkout.

• Access Issues: If you have not received your digital product within 24 hours, please check your spam/junk folder. If it's not there, contact our support team at support@thrucards.com for assistance.

• Technical Assistance: If you encounter any issues accessing your digital business card or CRM, please reach out to our support team, and we will help resolve any problems promptly.

Lost or Damaged Items

If a physical item arrives damaged or does not arrive within the expected timeframe:

• Contact our support team at info@thrucards.com with your order number and details.

• We will investigate the issue and provide a replacement if necessary.
   

Changes to Shipping Information

Please ensure that your shipping address is correct at the time of checkout for any physical items. Thru Cards is not responsible for lost or delayed shipments due to incorrect or incomplete address information provided by the customer.

​

If you need to update your shipping information after placing an order for a physical product, please contact us immediately. Changes can only be made before the item has been shipped.